Damaged or Incorrect Items

Damaged or Incorrect Items

We carefully inspect and package every order, but if something arrives damaged or incorrect, we’re here to help.

If you receive an item that is damaged or not what you ordered, please contact us within 48 hours of delivery at support@sammibeejewelry.com.

Include:
• Your order number
• Clear photos of the item and packaging
• A brief description of the issue

Once reviewed, we will arrange a replacement or refund as quickly as possible.

Your satisfaction is our priority.