RETURNS & REFUNDS
Returns & Exchanges
We want you to love your SammiBee jewelry — and we stand behind every piece.
30-Day Wear-It-Love-It Guarantee
Try your piece for 30 days — wear it, style it, see how it looks in real life.
If you don’t love it, you can return or exchange it within 30 days of delivery.
No stress. No pressure.
How to Start a Return
To initiate a return or exchange, please contact us at:
[your email]
Include your order number and we’ll take care of you.
Earrings Policy
For hygiene reasons, earrings are final sale once worn.
If your earrings arrive damaged or defective, we’ll make it right.
Refunds
Once your return is received and inspected, your refund will be issued to your original payment method.
Exchanges
We’re happy to offer exchanges for eligible items — just reach out and we’ll help you through it.
Damaged or Defective Items
If your item arrives damaged or there is an issue, please contact us right away and we’ll resolve it as quickly as possible.